“Lodge Service is a rarity in the security industry, unique in offering continuous service for over a century, run by one family for three generations. The sector has seen a process of major acquisitions in the last few years, with security companies becoming ever larger, and distinctive brands diluted and lost to anonymous corporatism” says Judy Atkinson.
Judy has joined Lodge Security as Group Sales Director with responsibility for supporting the retail, corporate and logistics sectors, to meet the need for security and safety that the consultancy has met over the course of its 103-year history. She was previously the Commercial and Operations Director for ARM Secure and has held senior positions at The Keyholding Company, Reliance Security and The Shield Group.
“Large-scale mergers in the security industry have resulted in less choice for security users, creating a few corporate giants, suppliers that are largely indistinguishable one from another. The senior decision-makers of these global brands are many tiers of management removed from the staff that serve the clients, the security users. So there is less accountability, with less understanding of what users really want and need.”
Lodge Service’s long relationships with clients are based on trust and consistent levels of service and engagement, Judy says. It starts with developing a total loss strategy for clients that blends security technology with experienced personnel, to provide an integrated solution that secures and protects people, assets and profits.
Her team works with loss prevention, safety and logistics teams as a security partner, committed to training and service provision, to ensure consistently high standards.
“Our relationship with clients starts with understanding their needs – whether there are new risks and threats or if they just want to reduce costs. Lodge Service looks at their total business situation and how they operate and then puts together a plan that combines the best integration of technology and human resources, backed by our long experience.
“We can look at their team’s skills and training as well as store layouts, for example, to ensure clients are making the best use of current budgets and resources, and opportunities for deploying advanced technology.”
For details of a free security audit and insight workshop, contact Lodge Service.