From experience, it is best to start with a security survey. Lodge Service can provide a detailed assessment of your security needs. An experienced member of our team will visit your premises and identify any areas of vulnerability. The security specialist will ask you about your use of the premises, in addition to questions on such issues as storage of high-value items and also access to the premises during the course of the day and night.

Lodge service can also advise on security measures within the premises according to use – such as areas where there is high footfall, in public areas accessible to visitors and members of the public.

Unfortunately, attacks on retail staff are on the increase. However, there are measures that can be taken to reduce the probability of violent assault and to mitigate risk through suitable security provisions for your premises.

The principal measure is to ensure that security is visible so that anyone with criminal intent knows that they are visible and risk being apprehended if they enter your premises or perimeter. That means that warning messages, CCTV cameras and viewing screens should be made visible to visitors to your premises. Also, there should be good management of entry and exit control points, as criminals want to be assured of a fast exit.

Lodge Service can provide security officers to monitor the entrance and exit and also provide protection by patrolling the perimeter or interior of your premises. The presence of a security officer is a major deterrent and criminals usually avoid these locations. Security officers can be provided to patrol premises at specific times of day, such as when there is maximum footfall or if there is a record of criminal activity at particular times of the day or days in the week.

The number of CCTV, Closed Circuit Television, cameras can be determined by a survey of your premises to establish areas of vulnerability and provide for the protection of entry and exit points. The Lodge Service team will be able to advise you on suitable security precautions. It is important that CCTV should be monitored, either remotely or by staff in-store to identify and confirm any criminal activity, so that police can be alerted or a security officer or team can be dispatched where there is an incident.

The answer to this is usually that you do, if you are engaged in any commercial activity, particularly if you hold office equipment, stock or other items of value. The alarm system can include a bell or siren or another mechanism to alert your staff on-site as well as members of the public in the vicinity. It can be also linked to our monitoring centre, where we can provide 24/7 surveillance management of the system. When an alarm sounds, the monitoring team can check the CCTV system to identify if it is a false alarm or whether criminal activity has taken place, and then alert one of your managers or the company owner and if necessary alert the police.

Yes, Johannesburg does have high levels of crime and criminality, although this does seem to be confined to specific areas within the city. There is a risk of burglary and other forms of theft, as well as criminal damage and physical assault. To ensure that you and your staff are protected we would advise a security survey to establish the risks and specific points of vulnerability.

Yes, almost always you will see a reduction in your insurance costs when you install CCTV and an alarm system. if you instal security part way through your current annual insurance policy, then we recommend you alert your insurers and notify them that you have upgraded the security of the premises.

Lodge Service provides 24/7 security system monitoring from its intelligence centre located in Johannesburg. At the centre, the security team can monitor CCTV and your alarm system. In the event of an alarm, the team will contact the premises owner or manager, and the police as necessary. Professional monitoring can help to minimise false alarms and ensure fast response to an incident.

A range of key holding services, to visit your premises at any time in the event of a security incident. As one of the leading security companies in Johannesburg, Lodge Service can despatch mobile security patrols for 24/7 alarm response, and also provide comprehensive manned guarding services.

There is security for building and construction sites, retail premises, logistics, warehouses, schools, universities and other educational establishments and other locations, with static guards and other security guards services, using only licensed security guards.