Profit Protection On Demand

Profit Protection on Demand

Our Loss Prevention team offers you a versatile, quick deployment solution to support your business only when it’s needed. Saving you significant costs by working effectively alongside your inhouse teams, without a permanent addition to your payroll.



Supplier performance evaluation and tendering

With such a busy schedule, it’s hard for you, as a security user, to know how your security suppliers are performing. Following a tender process usually run by procurement, and most probably cost-driven, it’s over to you to manage. Yet you have a day job and how can you be expected to know the intricate detail of what engineers and security staff should be doing. 

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Yes, you have KPI’s and SLA’s but are they really being followed? But I have a dashboard, I hear you cry. That’s great – issued by the service provider I assume? Not so great! Numbers can be manipulated. So what better way than to enable a security provider that is accredited and knows both your business area and the service providers, to manage the account. A case of ‘who watches the watcher’. In addition, if the tender process is driven by another department within your business, then how do you know what you will be signed up for across the next three years? What technical detail has been missed? Allow us to report back honestly and fairly on your chosen providers and support your procurement team on their shortlist. This way, you can be reassured that you aren’t stuck with an over-promising, under-delivering provider. What makes this solution even more attractive, is that our costs can be assigned to your chosen provider. All you get is the service you expect, on time and on budget.

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Physical Security surveys 

Criminals undertake hostile reconnaissance of sites they wish to target; the reason they may target yours, is if they know better than you what you have or haven’t got installed.

The greatest deterrent to prevent crime against any business is determined at the design stage. Sadly, many businesses rely on the main contractors or property departments to specify installations to reduce the risks of criminal activity. All too often this becomes a price-driven, tickbox exercise:

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  • 1mm thick, cheap, imported, hollow, steel fire exit doors with basic 2 point push bar attached
  • Perforated shutters with limited block wrap arounds and no anti-ram or anti grind capabilities
  • Standard laminated glazing
  • Standard IP CCTV
  • Red wall detectors
These are just a few examples of how not to do it. Price is a driver of course; however incompetence and lack of knowledge should not be the consequence. By ensuring the correct specification is adhered to will prevent and deter crime. Allow Lodge Service to complete a complimentary security survey of your business, allowing us to report back to you on your vulnerabilities through the eyes of an offender. Whether it’s LPS-rated barriers, locks or fencing through to IP AI CCTV or grade 4 signalling, we will recommend the right solution for your business risk.

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Asset tracking and recovery

Losing assets is not only a significant financial loss, it also inhibits your ability to deliver the service or product expected by your customers. If criminals are successful and not brought to justice, then your business becomes a target for further criminal activity. It is therefore essential to firstly deter the crime being committed, but if this fails, detection and detainment are key to preventing a recurrence.

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Whether you want to protect cash, tobacco, tools or high-end fashion, our discreet EPS, Electronic Satellite Pursuit, GPS tracking solutions have the ability to be on standby for long periods and activate only when an incident occurs. When you connect to our LODG IC intelligence and command centre via secure cloud-based software, we are able to deploy either security response officers from our patrol division, or alert the police to intervene. In addition, integrating your CCTV and intruder systems to the tracker software ensures a truly holistic view of criminal activity.

Contact Lodge Service to undertake a survey of your business and security risks, to provide a bespoke solution to ensure your assets are protected

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Investigations (WZ investigators)

Sadly some employees are dishonest. Once a risk is identified the hard task of proving the dishonesty then begins. Our team of advanced trained investigators has many years’ experience in the Wicklander-Zulawski method of Non-Confrontational interviewing along with full investigation experience.

Using a structured and unique approach to the interviews of suspect employees or non-employees is proven to be an ideal solution for organisations in resolving cases and determining when an individual is being truthful. Our team of investigators is able to support you in conducting either full investigations or just the interviewing stage, producing a detailed Evidence Pack suitable for either internal disciplinary action or criminal proceedings.

Audit and compliance

To give you and your business the assurances you need, it is essential to undertake regular reviews and audits of your security controls, procedures and policies. Our national, on demand Loss Prevention team are able to work closely with you and your key stakeholders, to produce and deliver a bespoke loss prevention and security compliance audit that:

  • Identifies Gaps
  • Supports improvement
  • Reduces Risk
  • Checks that controls are effective
  • Ensures compliance
  • Provides a full audit trail

Lodge Service can work closely with you to identify a suitable audit program that ensures the security of your business, whether it be a one-off single site, or monthly national program, we are here.

Data mining

Data mining comes in many different formats. Lodge Service utilises our in-house Video 1st Loss Prevention & Risk Management solution, Transpeye, enabling us to support customers in efficiently analysing data from multiple sources quickly and efficiently, identifying instances of fraud, loss or failure of procedural compliance. Transpeye offers Business Intelligence at the Point of Sale and Point of Risk.

With our Loss Prevention team available on demand, we are able to deliver a fully managed data mining solution, whether stand alone, interfaced or integrated.

To find out more about our bespoke data mining and Video 1st Loss Prevention & Risk Management solution, contact us today.

Test Purchase

We have a team of over 600 assessors available to respond at short notice to support any concerns you may have regarding potential discrepancies within your sales process. Whether it is a simple till discrepancy and skimming, social media sales, through to grey and black-market sales, our team are able to support and protect your business and brand.

Civil Recovery

Civil recovery enables businesses to obtain financial compensation using the civil law against those who commit external or internal theft, fraud, damage, trespass, or similar offences against your business.

The criminal justice system is increasingly stretched, and our customers know that even if they do report an incident to the Police or Action Fraud, the case has to be proven beyond reasonable doubt to guarantee a prosecution, and in most cases they are not going to recover any losses. An effective process for identifying theft with the threat of dismissal and instigation of civil proceedings is a major deterrent. The offender is left in no doubt that if they could be served with a County Court Judgement (CCJ), which will impact on their ability to get employment or credit in the future.

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Following strict legislation, qualified lawyers will act on your behalf to ensure that your business and brand are protected; secondly, they will confirm the identity of the offender, communicating with them until a financial settlement and resolution is agreed. 

This could involve taking the individual to court, where costs and compensation will be awarded. A key feature of the Civil Recovery process is that it is commission-based. So if Lodge Service fails to collect the compensation from the offender, then there is no cost to your business. Even where financial compensation has been received, the commission is taken from that award, which is all good news for your profits.

Lodge can combine this service with any existing contracts and service provision, or as a separate, stand alone service. Please contact us to find out more.

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Inventory Management

The days of inventory companies sending in 50 zero-hour counters in minibuses have long since gone the way of the abacus. RFID has changed the way retail operations are managed and protected. 

Over the last five years Lodge Service has worked with leading industry manufacturers to identify the best possible solution for our customers. Our team and partners can support businesses with highly advanced RFID technology solutions; we help our customers achieve more sales, reduce costs and achieve a more engaging customer experience by providing real-time, end-to-end visibility and control of their supply chain. 

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As retail specialists with an easily deployable, cloud-based platform, we combine the online & in-store dimensions to enhance and streamline operational efficiency.

The simplicity of our solution enables us to be different; gone are the days of a 6-month trial, POC or integration, we now can deploy swiftly and easily into one store or 500 locations.

So before looking at the complexities of other service providers, consider giving Lodge Service the opportunity to show you another way!

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Penetration testing

How secure is your site? With the threat from activists, terrorism, criminals and disgruntled employees to name but a few, it’s imperative not only to keep your business and assets protected, but more importantly your staff. Hostile reconnaissance will quickly show the vulnerabilities of your site. Using Lodge Service to undertake an ethical hostile recon, then undertaking full penetration testing, will enable us to show you the vulnerabilities in physical security, process and procedures that criminals can exploit.

With our team operating across the UK and Ireland, we are able to quickly deploy to a site, identify the risks, then support you in reducing and mitigating the threat. We can work closely with your inhouse security, maintenance, and operational teams to ensure specifications and remedial works are matched to the threats posed.

Policy and procedure development

Whether you are starting from scratch, or just need a review and update of your existing Loss Prevention and security policies & procedures, Lodge Service can help. 

Our industry experts have been helping organisations of all types in preparing written security policies and procedures for over 100 years. Working alongside your team, we will ensure the current threats and risks to your employees and business are mitigated through easy to follow, structured, meaningful policies that are deliverable. 

There is no value in writing policies that are unachievable or too complicated to implement. You have a business to run; we support your commercial goals and priorities, ensuring that policy recommendations add value and are not a hindrance.

Technical surveillance countermeasure sweeps

Technical Surveillance Countermeasures or Bug sweeps is the term given to define the process of sweeping for electronic listening devices, bugs, covert cameras, and other similar devices. 

This type of inspection is essentially looking for devices that unlawfully transmit or record confidential data. Lodge Service has access to counter surveillance experts who are highly qualified, skilled and proficient in detecting and removing these devices within a particular environment, such as a private residence, corporate offices, public venues, buildings, aircraft, yachts or vehicles. 

Please contact us, so we can discuss your needs, then support you in mitigating these risks with total discretion and professionalism.

Technical Surveillance Countermeasures | TSCM | Bug Sweeps | Florida

Conflict Management/ and Loss Prevention Training

We offer a wide range of courses to help you and your employees protect themselves and your customers. Our courses are tailored to the needs of your company, which will train your employees to recognise different types of conflict and signs of aggression, to avoid conflict situations in the best possible way. Our courses are tailored to your needs and can include:

  • Conflict Resolution
  • Breakaway Concepts
  • Physical Intervention and Safe Holding / Restraint
  • Personal Safety and Lone Worker Awareness
  • Knife and Edged Weapons Awareness

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To further support your store management and LP teams, our experts can deliver training in:

    • Armed Robbery mitigation
    • Retail Loss Prevention and Conflict Resolution
    • Retail, Hospitality and Distribution Loss Prevention Training
    • Trauma Support
    • Mental Health Awareness

Contact Lodge Service for a free consultation

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Truth Verification Services (Country Legislation Permitting)

For Detection of Deception, Lodge Security Services will seek out the truth by eliminating honest staff from further investigation without the negativity usually associated with this method of testing.

Utilising AVSA testing systems, Lodge Service has the latest technologies available to assist you with any investigation that you may require within your organisation:

  • Incident Specific Testing
  • Periodic Testing
  • Pre-employment Testing

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Your Trusted Security Partner – 100 Years’ Experience

Lodge Service are one of the top security companies in the UK, amongst the top 1% - a “Pacesetter” accredited and scored 140 / 145 within ACS Approved Contractor Scheme.

We have unrivalled experience since our formation in 1919, we would be keen to discuss the range of our services with you.

Business owners, property directors, and site and security managers all look to us for help to protect their people and property - to ‘design out’ crime.

The range of security and property management services available in the UK includes:


  • Vehicle tracking and Lone Worker Support
  • Technology Integration of security and FM systems
  • Business data analysis
  • 24-hour support and security response
  • CCTV and alarm monitoring
  • Post-incident verification
  • Incident management systems
  • 24/7 BMS (Building Management Services)

The service is based on our Intelligence Centre and Security Control Room. From here we can plan and control security and property management services. This provides asset protection and reduces cost and risk, for an assured return on your investment.

Contact Us today for Security Support

Contact us for a FREE audit and analysis to identify opportunities to increase protection and reduce costs when you deploy Lodge Community Rangers integrated with the Lodge GSOC.

building systems management

SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and Key-Holding.

building systems management

Lodge Security Limited is a Safe Contractor accredited supplier

building systems management

Lodge Service is an NSI (National Security Inspectorate) Gold accredited organisation for Guarding, Keyholding and Technical services.

building systems management

Lodge Security Limited achieved a score in the top 1% for the SIA ACS approval